Bengaluru: IT services firm Wipro on Wednesday announced the successful completion of its generative Al agent-building initiative with Google Cloud. The IT firm now delivers 200 production-ready Al agents across healthcare, banking, insurance, retail, manufacturing, and IT industries.
“This milestone highlights the depth of innovation possible on a shared vision,” said Debashish Ghosh, Global Head, Google Cloud Ecosystem, Wipro Limited.
“By leveraging client proximity through our delivery teams, we have been able to surface real customer challenges, enabling us to identify high-impact Al agent use-cases that drive meaningful innovation,” Ghosh added.
Initiative’s focus
The initiative with Google is focused on developing intelligent agents that enhance customer experience, improve business processes across industries, and unlock new opportunities for innovation, Wipro said in a statement.
These agents are designed to help enterprises fast-track digital transformation using Google Cloud’s advanced Al technologies, including Gemini, the Vertex Al platform.
“Wipro is demonstrating how Google’s Gemini models and Vertex AI can be utilised to build powerful industry-specific agents that transform everyday work across industries,” said Victor Morales, Vice President of Global System Integrators Partnerships, Google Cloud.
Transforming business with AI
“These production-grade Al agents will help our joint customers solve complex challenges and accelerate their business transformation at scale,” he added.
Recently, during the company’s Q1 earnings, Srini Pallia, CEO and Managing Director, Wipro said Al i no longer a niche – it’s becoming essential to how businesses operate at scale.
“We are building an AI-first, AI-everywhere enterprise focused on solving complex challenges, accelerating delivery, and reimagining operations at scale.
By embracing autonomous and agentic A, we’re transforming business models and how organisations work. Our AI capabilities are integrated into both industry and cross-industry solutions. By combining domain expertise with Al we are able to deliver value through solutions such as hyper personalised wealth management and predictive industrial insights,” he added.
So far, the company has deployed over 200 AI-powered agents using advanced technologies from leading hyperscalers. “For example, these agents enable smarter lending, intelligent claims processing, and autonomous network management,” the CEO had said.