25th February 2025 | View the post here!
#BuzzQ: No Code, All Nugget: A #GenAI Powered Vision by Zomato!
Food and delivery platform Zomato has introduced Nugget, an artificial intelligence (AI)-powered customer support platform designed to help businesses streamline their operations.
Nugget is a no-code, AI-powered customer support platform that automates up to 80% of queries, learning and adapting in real time. Developed over three years, it currently handles 15 million+ interactions monthly for Zomato, Blinkit, and Hyperpure by Zomato.
Now, Zomato is opening Nugget to businesses globally, with 90% of testers signing up after experiencing its efficiency!
The Big Question?
What if businesses could resolve customer queries instantly without human intervention?
Explore the future of support at Quatro Hive!